Terms and Conditions


It is your responsibility to read these Terms and Conditions of Business carefully before placing an Order with ITnetworkswitches.com. By placing an Order with ITnetworkswitches.com you agree to be legally bound by these Terms and Conditions of Business.  Please note that ITnetworkswitches.com has the right to modify these Terms and Conditions of Business and it is your responsibility to ensure you review them periodically.

In following terms and conditions ITnetworkswitches.com will be termed as “The Company”. The item sold will be termed as “Product/License”. Person/firm buying the product will be termed as “The Purchaser”.

The company reserves the right to withdraw, alter or change any listed item or modify its specification without giving any prior notice. However, any of these withdrawals, alteration, change or modification will not affect those orders that have already been accepted by the company, with the exception that the company may have to make any changes to the items in order to conform to any applicable legal requirements.


Mentioned prices includes only the cost of product along with actual packaging and do not include delivery charges or transit insurance (which shall be charged as additional cost (if applicable)). V.A.T. will be charged to the customer separately (where applicable).


If the purchaser fails to make payment on agreed terms or due date, the company reserves the right to cancel the contract and/or suspend any further deliveries to the purchaser under that contract or any other ongoing contract with the purchaser. However, this will not limit any right or compensation available to the company.


If once the product/license bought are ready for delivery and the purchaser fails to accept the products/license, due to any reason, or the delivery fails, on part of our company, due to non-provision of comprehensive documentation, licenses, sanctions or directives from the purchaser:

Risk in the products/license purchased will pass to the purchaser (that will also include loss or damage caused by Company’s negligence);

The Product/license shall be considered to have been delivered; and

The Company may store the Goods until delivery, for which the Purchaser shall be responsible for all associated costs and expenses (including, without limitation, storage and insurance).


The Purchaser must inspect the Products immediately when they are delivered. The Company shall bear no liability in regards to damaged products during delivery, wrong product or shortcoming in products unless the purchaser informs the company of such issues through telephone to our Sales Team on +44 (0) 203 865 9318 immediately, followed by a written notification within 3 working days after delivery. Also, The Company will bear no claims regarding shortcomings and damage of product in transit if the Purchaser or his/its representative has verified/signed that the products were received in good condition.

Any liability of The Company shall be limited to replacement of the shortcoming, wrongly selected or damaged product as per the return policy of the company. The purchaser shall be liable to return the product that has been wrongly delivered or damaged, back to the company immediately upon request according to the company’s return policy.


The Company shall not be liable for any non-delivery of Products (albeit caused by the Company’s negligence) unless the Purchaser informs the Company’s our Sales Team on +44 (0) 203 865 9318 immediately, followed by a written notification to The company regarding non-delivery of product within 5 working days of the date when the purchased products would have been delivered in ordinary circumstances.

Any liability of the Company arising due to the non-delivery of the product shall be limited to replacing of the product within a reasonable time.


Whilst the Company will use its best endeavors to deliver the Goods in accordance with the Buyer’s requirements, the Company will not be liable for any consequences of late delivery howsoever caused.


For all products/licenses the liability of the company, in case of defects in goods or problems with licenses, will be limited only to repair/replace faulty component/item/license or issuance of a credit voucher or granting of refund or other such compensatory actions which the company at its sole discretion may feel fitting in the case. Any such compensation will be conditioned to the compliance of terms/conditions of the warranty, issued by the manufacturer, by the buyer. This compensation will be limited to actual faulty item or their value.

The company will not be responsible for any loss of profit, good will, or loss of business or any other loss what so ever arising in connection to the agreement/contract between the company and the purchaser for sale or purchase of products/licenses.


Any return should be notified to the company within 7 days. The company will not accept any returns if they are not notified within 7 working days after receipt of products. Company will generate a Return Authorization code. Once the code is generated products should be returned within 5 working days at the cost of the purchaser.

Return authorization number can be obtained from our Customer Services representatives by calling at +44 (0) 203 865 9318 or through sales@itnetworkswitches.com

Goods to be returned should be in original packing and reasonable condition and Return authorization code should be mentioned on the attached label. If these instructions are not followed, company reserves the right to refuse the return and ship the products back to the purchaser, and, any cost associated with it shall be levied to the purchaser including repacking, carriage etc.

If the returned products are found to be non-defective upon inspection, the company reserves the right t charge a product handling fee amounting to 20% of the order value of the returned products. Further, the purchaser will be liable to purchase any replacement products on these terms and conditions and the company will be entitle to charge the purchaser in this regards.

The Company shall not be responsible for the loss in transit of any products where the purchaser makes his own preparations to return the products.


The Company reserves the right to vary, delay, suspend or cancel fulfillment of a contract of sale if such events occur that are beyond the control of the company, which are in the nature of force majeure including fire, floods, storm, explosion, epidemic, plant breakdown, strikes, lockouts, riot, hostilities, governmental actions, war or national emergency, acts of terrorism, protests, non-availability of materials or supplies or any other event outside the reasonable control of the Company; and the Company shall not be held liable for any breach of contract resulting from such an event.


Any contract between the company and purchasers to which these terms and conditions apply, shall be dealt under the laws of England and submitted to the non-exclusive jurisdiction of the English Courts.

Worldwide Shipping

We offers fast domestic and international delivery as per our valuable customers convenience.


We are accepting all major payment gateways such as Bank wire, Credit/Debit Cards and PayPal in GBP, USD and EUR.

Volume Discount

We are offering volume discount to our customers on their large orders.
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Return 7 Days

We may accept returns of unopened items in the original packaging within 7 days after delivery with proof of purchase